As a restaurateur you may have heard of the phrase key business drivers. What does it refer to? It is the question of what it takes for a customer to dine at your restaurant. There are universal drivers that play…
Everyone knows the restaurant industry is a high-risk business. You need perfect attention to detail and there is lofty competition. You’ve probably heard these statistics of how 60% of restaurants fail in the first year with 30% closing down by…
A mobile food truck is a fantastic way to break into the restaurant industry or even expand your current business. When you think of food trucks, you may think of hot dogs, ice cream and sandwiches. This is not the case…
You may have been running your restaurant without any additional help from an expert. You have a restaurant manager and a reasonably good team that seems to be getting the work done. However, expert knowledge will not go to waste,…
You have a pretty good restaurant, the food tastes great and there is a steady stream of customers every night. Yet, you feel things need to spice up a bit, the atmosphere doesn’t sit right, although no one has complained…
The idea should be to create a cafe with a heart. You have your doubts and wonder whether it will work. After all, you want your business, big or small, to succeed. What you need to do is to mingle…
Customer complaints seem to be growing everyday, from incorrect orders to serve times to even employees bickering with each other. At the same time you have a couple of staff quit work within weeks. You obviously have a problem, your…